PRE-INFORMATION FORM
PRE-INFORMATION FORM — bittimsabunu.tr
Effective Date: January 22, 2026 | Version: 1.0
1) Seller Information
Trade Name: Hammed Cemil Gülçiçek
Business Name: Nesly
Tax Identification Number: 4150259429 (Siirt Tax Office)
Address: Afet Evleri Mahallesi Kurtalan Caddesi Badem Rezidans No:41/A Blok Kat:3 Daire:12 Merkez/SİİRT
Phone: +90 543 265 0 265
E-mail: neslygroup@gmail.com
K.E.P. (Registered Electronic Mail): hammedcemil.gulcicek@hs01.kep.tr
2) Product/Products and Main Features
Product name, main features, size/color/body, quantity, and selling price are displayed on the product page and at the payment step.
Order-specific details are also provided to the consumer with the order confirmation.
3) Price, Taxes, Additional Charges
The product price and total amount are displayed at the payment step.
Shipping/delivery fee (if any) and free shipping conditions are clearly displayed on the cart/payment screen.
4) Payment Methods
– Credit/Debit Card
– Wire Transfer/EFT (payment with IBAN)
IBAN:
– Cash on Delivery (if available): The cash on delivery service fee/additional charge (if any) is displayed in the cart.
5) Delivery and Shipping
Shipping period: Within 3 (three) business days at the latest
Contracted cargo company: May vary
Estimated delivery time: On average 1–5 days after shipping (may vary depending on the cargo company)
6) Right of Withdrawal (14 Days)
The consumer may exercise their right of withdrawal within 14 days from the delivery date without stating any reason and without paying any penalty.
Withdrawal notification channels:
– E-mail: neslygroup@gmail.com
– WhatsApp: +90 543 265 0 265
7) Return Shipping Cost (for Right of Withdrawal)
If the right of withdrawal is exercised; if the return is made with the carrier specified by the seller for returns, the consumer cannot be held responsible for the return costs.
If the seller does not specify a carrier for returns, return costs cannot be demanded from the consumer.
Designated carrier for returns: May vary
8) Return Address
Afet Evleri Mahallesi Kurtalan Caddesi Badem Rezidans No:41/A Blok Kat:3 Daire:12 Merkez/SİİRT
9) Refund
After the withdrawal notification, the amounts collected will be refunded within the periods stipulated by law (generally 14 days) in accordance with the payment method used by the consumer during purchase, without incurring any additional cost to the consumer.
10) Dispute and Application Methods The application methods for Consumer Arbitration Committees and Consumer Courts are reserved. In cases where pre-action mediation is mandatory within the scope of Article 73/A of the Law, the mediation requirement applies.