DISTANCE SALES AGREEMENT

DISTANCE SALES AGREEMENT — bittimsabunu.tr

Effective Date: January 22, 2026 | Version: 1.0

1) Parties

SELLER:

Trade Name: Hammed Cemil Gülçiçek

Business Name: Nesly

Tax ID: 4150259429 (Siirt Tax Office)

Address: Afet Evleri Mahallesi Kurtalan Caddesi Badem Rezidans No:41/A Blok Kat:3 Daire:12 Merkez/SİİRT

Phone: +90 543 265 0 265

Email: neslygroup@gmail.com

KEP (Registered Email): hammedcemil.gulcicek@hs01.kep.tr

BUYER (CONSUMER):

Name-surname, address and contact information declared during the order

2) Subject of the Agreement

The subject of this agreement is the sale and delivery of the product(s) ordered by the Buyer through the Website, and the determination of the rights and obligations of the parties.

3) Product/Price/Payment Information

Product name/quantity, unit price, total amount, shipping cost (if any), and payment method are displayed on the cart/checkout screen and in the order summary.

4) Delivery

Shipping time: Within 3 business days at the latest

Contracted cargo company: May vary.

Estimated delivery: On average 1–5 days after shipping (may vary depending on the cargo company)

5) Right of Withdrawal

The Buyer may exercise the right of withdrawal within 14 days from the delivery date.

Withdrawal notification channels:

– Email:neslygroup@gmail.com

– WhatsApp: +90 543 265 0 265

Return address:

Afet Evleri Mahallesi Kurtalan Caddesi Badem Rezidans No:41/A Blok Kat:3 Daire:12 Merkez/SİİRT

Designated carrier for returns: May vary

6) Exceptions to the Right of Withdrawal

The right of withdrawal cannot be exercised in cases specified by law (e.g., products produced specifically for the individual, perishable products, products with opened packaging due to hygiene reasons, etc.). Details are provided on the "Return/Withdrawal/Cancellation Policy" page.

7) Invoice

Invoices for orders are issued as e-Invoice/e-Archive. They may be sent with the product and/or via email.

8) Dispute Resolution

The avenues for application to Consumer Arbitration Committees and Consumer Courts are reserved. For disputes within the scope of Article 73/A of the Law, pre-litigation mediation is mandatory.

9) Effectiveness

The Buyer acknowledges that they have read this agreement and the Preliminary Information when placing an order through the Website. The agreement is deemed to be established upon confirmation of the order.